EcomtrackifyEcomtrackify

Privacy Policy

Last updated: Dec 2025

1. Information We Collect

When you use Ecomtrackify (e.g. installing TipJoy), we may collect the following:

  • Your store's public and private Shopify data (name, domain, order status)
  • Basic customer info from fulfilled orders (only if needed to trigger features)
  • Your email and usage data within our app
  • Browser/device info when visiting our website

We do not collect sensitive payment info or personal customer payment data.

2. How We Use Your Information

We use your data to:

  • Provide and maintain the app's functionality (e.g. trigger a tip invitation)
  • Improve features and user experience
  • Communicate updates, notices, or support
  • Analyze usage to improve product development

3. Data Sharing

We do not sell or rent your data.

We may share data with:

  • Shopify (to comply with their API and App requirements)
  • Email providers (e.g. if using our email-tip feature)
  • Legal authorities if required by law or court order

4. Cookies & Tracking

Our website may use cookies to improve performance and track anonymous usage (e.g. page views). You can disable cookies in your browser settings.

5. Data Retention

We retain store data only while your app is installed and up to 30 days after uninstallation — unless otherwise required for compliance.

6. Data Security

We use modern security protocols to store and transmit data (HTTPS, token-based API access, etc). However, no system is completely secure — use the app responsibly.

7. Your Rights

You can request:

  • Access to data we store about your store
  • Deletion of all records (after uninstalling the app)
  • Corrections to inaccurate info

Just email us at [email protected]

8. Compliance

Ecomtrackify complies with:

  • Shopify's Partner Program & App Store privacy rules
  • General privacy guidelines (GDPR/CCPA where applicable)

We do not knowingly collect data from users under 13.

9. Changes to Policy

We may update this policy periodically. We'll update the date at the top and notify you if changes are significant.

10. Contact

Have privacy questions?
📧 [email protected]